Didaxa is fully compliant with the EU General Data Protection Regulation (GDPR). We take your privacy seriously and are committed to protecting your personal data.
What Data We Collect
Personal Data
Name (used for lessons)
Email address
Educational profile information
Learning preferences
Usage Data
Learning progress
Platform interactions
Session times
Exercise responses
Technical Data
IP address (anonymized)
Browser and device type
Cookie data (see Cookie Policy)
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: For non-essential cookies and marketing communications
Contract: To provide our tutoring services
Legitimate interests: To improve our services and prevent fraud
Legal obligation: To comply with applicable laws
How We Use Your Data
Provide personalized tutoring services
Improve our learning algorithms
Communicate service updates and information
Analyze and improve platform performance
Ensure security and prevent abuse
Comply with legal obligations
Data Sharing
We NEVER sell your personal data. We only share data with:
Service providers: Such as hosting, analytics (all GDPR compliant)
Legal authorities: When required by law
With your consent: For any other purpose with your explicit permission
Your GDPR Rights
Under GDPR, you have the following rights:
Right to access
Request a copy of your data
Right to rectification
Correct inaccurate data
Right to erasure
"Right to be forgotten"
Right to restriction
Limit data processing
Right to portability
Transfer your data
Right to object
Object to processing
To exercise these rights, contact our DPO at: dpo@didaxa.ai
Data Retention
We retain your personal data only for as long as necessary for the purposes collected:
Account data: Until account deletion
Learning data: 2 years after last activity
Billing data: As per legal requirements (7 years)
Cookies: See our Cookie Policy
International Transfers
Your data is stored on servers in the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place (such as standard contractual clauses or adequacy decisions).
Data Security
We implement technical and organizational security measures to protect your data:
SSL/TLS encryption for all data transfers
Encryption of data at rest
Strict access controls
Regular security audits
Staff training on data protection
Data breach response procedures
Children's Privacy
For users under 16, parental consent is required. We do not knowingly collect data from children under 13 without verified parental consent.
Cookie Policy
We use cookies to improve your experience. For detailed information, see our Cookie Policy.
Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through a prominent notice on our service.
Contact Us
For privacy questions or to exercise your GDPR rights:
Data Protection Officer (DPO): dpo@didaxa.ai
General privacy email: privacy@didaxa.ai
Address: Didaxa AI is a product of Ing. Enrico D'Urso, Milano (MI), Italy